Privacy Policy – Schnack

This Privacy Policy explains how Schnack collects, uses, and protects personal information when individuals or businesses interact with us.

We are committed to handling personal data responsibly, transparently, and in compliance with UK data protection laws, including the UK GDPR and the Privacy and Electronic Communications Regulations (PECR).

Who We Are

Schnack is a content production company providing strategic and creative marketing services.

Schnack is the data controller responsible for your personal data.

If you have any questions about this policy or how your data is handled, you can contact:
hello@schnack.co.uk

What Data We Collect

We may collect and process the following types of personal data:

  • Name and job title

  • Business address

  • Email address and phone number

  • Company details

  • Payment and billing information

  • Records of services provided or received

While much of the data we process relates to individuals in a business context, it is still considered personal data under UK GDPR.

We do not collect or process special category (sensitive) data.

How We Collect Data

We collect personal data:

  • Directly from you – when you contact us, work with us, or use our services

  • From business relationships – when partnering with clients, collaborators, or contractors

  • From publicly available sources – such as websites, social media, referrals, and networking

Why We Collect Data

We collect and use personal data to:

  • Deliver our services

  • Manage client and partner relationships

  • Procure services from collaborators

  • Communicate about projects, opportunities, or enquiries

  • Improve our website and services

  • Meet legal, financial, and regulatory obligations

Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases:

  • Contractual necessity – to deliver agreed services

  • Legitimate interests – to grow and operate our business, including B2B marketing and outreach

  • Legal obligation – for accounting, tax, and compliance requirements

  • Consent – where required (e.g. certain marketing activities)

How We Use Your Data

Your data is used for:

  • Project delivery and collaboration

  • Communication and relationship management

  • Internal administration and record keeping

  • Business development and outreach (where lawful)

  • Improving our services and user experience

Marketing

We may contact businesses and individuals with relevant services where permitted under PECR and GDPR, based on legitimate interests.

You can opt out of marketing communications at any time by contacting:
hello@schnack.co.uk

Sharing Your Data

We do not sell your personal data.

We may share your data with trusted third parties where necessary to operate our business and deliver services, including:

  • Email and communication providers

  • Website hosting platforms

  • Payment processors

  • Cloud storage and production tools

All third parties are required to handle your data securely and in accordance with data protection laws.

International Data Transfers

Some of our service providers may store or process data outside the UK.

Where this happens, we ensure appropriate safeguards are in place to protect your data in line with UK GDPR requirements.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, and reporting requirements.

In most cases, client and financial records are retained for up to 7 years.

Keeping Your Data Secure

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, or disclosure.

Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Request transfer of your data

  • Withdraw consent where applicable

  • Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, contact:
hello@schnack.co.uk

Website Data & Cookies

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited and interactions

  • Referral sources

We use cookies and similar technologies to improve your experience and analyse website performance.

Where required, we will request your consent before placing non-essential cookies on your device.

You can control or disable cookies through your browser settings.

Controlling Your Information

You can request access, updates, or deletion of your data at any time by contacting:
hello@schnack.co.uk

We aim to keep all information accurate and up to date. Please let us know if anything needs correcting.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

The latest version will always be available on our website.

Last updated: April 2026